Account & Data Deletion
Request permanent deletion of your account and all associated cloud files.
Account Deletion Options
Fast-Track In-App Deletion
If you have an active account and can log in, you can delete your account immediately from your account settings.
Request Deletion Link via Email
Don't have access to your account or prefer web self-service? Enter your registered email to receive an instant verification link to confirm deletion.
Subscription and Billing Cancellation Notices
What if I subscribed via Apple App Store or Google Play?
Important: Deleting your account does NOT automatically cancel subscriptions managed through Apple App Store or Google Play Store. You must cancel active auto-renewing subscriptions in your device's Subscriptions settings before or after deleting your account.
Frequently Asked Questions & Privacy Rights
Terms of ServiceSupport Center
Have a question or need help? Find quick answers below or submit a support ticket.